Welcome to www.skincareglows.com (“skincareglows.com”, “Website”, “Pharmacy”, or “we”).
This website is owned and operated by Skincareglows Marketplace Limited, with its registered office in the USA.
1. Absolute Confidentiality
1.1 Skincareglows.com is committed to protecting your privacy and ensuring the security of any personal information received from you (“Customer”). We strictly adhere to the requirements of data protection laws, including:
Section 43A of the Information Technology Act, 2000
Regulation 4 of the IT (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011
Regulation 3(1) of the IT (Intermediaries Guidelines) Rules, 2011
1.2 This Privacy Policy explains what personal information we collect, how we use it, and the measures we take to protect it. All information provided by you is governed by this Privacy Policy, effective from 21/05/2015.
2. Your Consent
2.1 By accessing this Website or submitting information, you agree to the terms of this Privacy Policy.
2.2 We may send routine communications about your orders, administrative messages, or other updates via email, notifications, or phone calls as necessary.
2.3 By signing up for our newsletters, you consent to receive emails about promotions, new products, or other information. You may opt out at any time by following the unsubscribe instructions included in the newsletter.
2.4 You are responsible for providing accurate and up-to-date personal information to ensure proper communication regarding your orders.
2.5 You can access, update, or delete your account information anytime via Your Account on our website.
2.6 We may request additional optional information in the future to provide a more personalized service.
3. Information We Collect
3.1 Personal information may be collected when you:
Register as a new customer or place an order
Upload a medical prescription
Update your profile as an existing customer
Sign up for newsletters
Use features such as Refer & Earn, Ask Our Pharmacist, Contact Us, or submit testimonials
3.2 We may automatically collect technical information about your device, such as:
IP address
Operating system
Browser type and plug-ins
Time zone
3.3 We may also collect browsing activity, including pages viewed, clicks, time spent on pages, and download errors, to improve website functionality and customer experience.
4. How We Use Your Information
We use your information only to:
Fulfill your orders and service requests
Improve website functionality and customize your shopping experience
Present website content effectively
Communicate updates regarding services
Verify identity and prevent fraud
5. Information Sharing
5.1 We do not sell, rent, or exchange your personal information with third parties for commercial purposes. We use trusted payment service partners to process transactions securely.
5.2 In the event of a sale, merger, or acquisition of our business, your information may be transferred as part of the business assets, with the acquiring party bound to follow this Privacy Policy as much as possible.
6. Access to Information
Your personal information is accessible only on a need-to-know basis by designated Skincareglows.com employees, all bound by confidentiality obligations.
7. Cookies
Cookies are small files stored on your device that help us:
Analyze website traffic
Save your preferences
Customize your browsing experience
You may accept or decline cookies via your browser settings. Declining cookies may limit website functionality.
8. Security Policy
We use industry-standard security technologies and procedures to protect your personal information from unauthorized access, misuse, or disclosure, including:
256-bit SSL encryption for all data input
Secure storage on protected servers
While we take significant measures to protect your data, no online system is completely risk-free.
9. Prescription Confidentiality
We treat all medical prescriptions provided to us with the highest confidentiality.
10. Changes to Privacy Policy
We may update this Privacy Policy periodically. Customers are encouraged to review this page regularly. Changes may be communicated via email, website notification, or your account. Continued use of the website constitutes acceptance of these changes.
Contact Information
For any questions or concerns regarding your personal data or this Privacy Policy, contact us:
Website Name: Skincareglows
Company Name: Lundycare LLC
Company Number: 802802854
Address: 4515 Dover Hills Dr, Kalamazoo, MI 49009, United States
Email: info@skincareglows.com
Phone: +1 331-261-9525
Contact Form: https://www.skincareglows.com/contact-us/
Business Hours:
Monday to Friday: 24 hours
Saturday and Sunday: 24 hours
Time Zone: Eastern Standard Time (EST)
Response Time: We respond within 24 hours