Shipping Policy
At Skincareglows, we are committed to providing our customers with fast, reliable, and transparent shipping. Below you will find details regarding shipping methods, delivery times, tracking, and other important information.
Shipping Methods & Costs
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Free Shipping: On orders over $100 within the United States via First Class USPS.
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Flat-Rate Shipping: $5.99 for orders under $100 within the United States.
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Processing & Handling: We process all orders promptly, typically within 0–1 business days (Monday – Saturday).
Note: Shipping costs and delivery times may vary depending on your location and unforeseen circumstances such as weather, carrier delays, or other disruptions.
Estimated Delivery Times
| Country | Handling Time | Transit Time |
|---|---|---|
| United States | 0–1 Days (Mon – Sat) | 3–4 Days (Mon – Sat) |
Order Cut-Off Time: 5:00 PM EST (GMT-05:00). Orders placed after this time will be processed the following business day.
Order Tracking
Once your order is shipped, you will receive an email confirmation with your tracking number. You can use this number to monitor the progress of your shipment online.
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Tracking may take up to 24 hours to activate after shipment.
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If you experience any issues with tracking, please contact our customer service team.
Shipping Disclaimers
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Skincareglows is not responsible for delays caused by incomplete or incorrect address information provided by the customer.
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Ensure your shipping address is accurate and up-to-date at the time of purchase.
Change of Address
If you need to update or change your shipping address, please do so immediately by:
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Logging into your account on our website.
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Updating your contact information and address in your account settings.
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Alternatively, you may email us at info@skincareglows.com with your updated address.
Note: We cannot guarantee changes to orders that have already been shipped.
International Shipping
Currently, Skincareglows ships within the United States only. We are actively exploring options to expand international shipping in the future.
Lost or Damaged Packages
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If your package is lost or damaged during transit, please contact us immediately at info@skincareglows.com.
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For damaged products, we may request photos or additional information to assist with your claim.
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Skincareglows will cover the cost of replacement items or refunds for lost or damaged shipments.
Contact Information
If you have any questions or concerns regarding your order or shipping, please contact us:
Website Name: Skincareglows
Company Name: Lundycare LLC
Company Number: 802802854
Address: 4515 Dover Hills Dr, Kalamazoo, MI 49009, United States
Email: info@skincareglows.com
Phone: +1 331-261-9525
Contact Form: https://www.skincareglows.com/contact-us/
Business Hours:
Monday to Friday: 24 hours
Saturday and Sunday: 24 hours
Time Zone: Eastern Standard Time (EST)
Response Time: We respond within 24 hours